We remain open with strict CV-19 procedures in place.

Consultations are available by Phone, Zoom, Teams or What’s App for clients needing to isolate.

Where clients have medical / disability needs or are experiencing work related back/neck pain, requiring face to face consultations, our Centres will be open strictly by appointment. Our Consultants will be home based but will travel to our Centres for Client Consultations; as trial of equipment is an integral & optimal part of our specification process. Impossible to fully replicate remotely, especially where clients have specific ergonomic support needs.

Parking is directly outside & clients must wear a mask, use the hand sanitiser & agree to a temperature check when entering the buildings.

Our Consultation suites are deep cleaned with anti-viral products before & after each consultation. Our Consultants wear a visor/mask & will be seated behind a perspex screen for the duration of the consultation. Social distance is maintained at both centres. At this time only one client can attend per appointment.

We are unable to offer our usual set up service within client’s homes. Equipment can be delivered (desk frames pre-assembled as required) to the doorstep & our Consultants will guide clients through the correct set up for their particular needs by phone. They will remain available for advice on adjustments over the phone throughout Lockdown 3 & once we’re out of it, a home/workplace visit can be arranged to optimise set up if so required.

Please don’t suffer with work-related back/neck pain during Lockdown 3.

We are supporting workers from many businesses & public sector organisations & always welcome individual clients.

Call 0121 454 3900 (include 0121 even if calling locally as the line is VOIP to both centres & no longer a landline) or email info@totalbackcare.co.uk to speak to one of our Consultants to see if we can help you.