Total Back Care
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Tuesday 14 December 2021
Our awesome Ergonomist, Mrs Jessica Roberts, returns from Maternity Leave on Tuesday 4th January 2022 & will be back managing our Edgbaston Consultation Centre. Her diary is already filling up with Consultations -we’ve missed her!
It’s been an extremely busy few months, so we are closing our Centres from 22nd Dec to 3rd January inclusive, for a well earned rest.
Thank you from the bottom of our hearts to all the amazing clients who have stood by us throughout the pandemic. We are incredibly grateful for your support, which has spurred us on to go the extra mile for you – even when Rob’s been completing reports late into the evening on many an occasion!
It’s been humbling to hear such positive feedback on our services & to know we are helping to make a genuine & practical difference to people suffering from muscloskeletal pain & a host of other conditions.
We wish you a happy & healthy Christmas & send best wishes for 2022 from all the Total Back Care team.
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Thursday 21 October 2021
Our Edgbaston Consultation Centre is on the first floor – you can see our Total Back Care sign in the third from the right window as you look at the building.
From Fiveways Island turn into the one-way system down Calthorpe Road, passing Costa Coffee on the Island & Apex House behind it, on your right-hand side.
Continue a short distance until you see Quality Solicitors Davidsons on the right-hand side. Our building is immediately next door, with a 51/52 number plate on the wall of the driveway entrance.
You can park for free for 2 hours in any of the marked bays along the right-hand side of Calthorpe Road or Greenfield Crescent. Fiveways train station is a five minute walk away & numerous buses stop opposite our building.
Enter the building through the right-hand side blue door & report to Reception, who will inform our Consultants of your arrival.
If arriving before Reception opens at 10am, call 0121 454 3900 & our Consultant will come down to meet you.
Consultations at both Centres remain strictly by appointment to maintain social distancing & ensure our top quality customer care on an individual basis.
Posted by ANGELA HARRISON in Charity on Thursday 16 September 2021
Our Director, Angela, is once again pounding up and down the pool participating in the Aspire Channel Swim with a mission to complete 22 miles of freestyle in 12 weeks (that’s 1416 lengths of a 25 metre pool).
Aspire is the association for spinal injury research, rehabilitation & reintergration.
Every 4 hours someone is paralysed through a spinal cord injury (military service, car/motorbike/sports accident). Aspire provides the essential equipment, advice & housing that spinal cord injury people need to live independently.
Inspired the incredible athletes from the Paralympics, Angela decided it was time to step up again & in so doing hopes to regain her own mojo after a difficult few years.
All support is very gratefully received & helps Angela to keep swimming those lengths for Aspire!
Jess, our lovely in-house Ergonomist has now started her maternity leave & we wish her & her family every happiness in anticipation of baby’s imminent arrival!
Dr Rob Harrison will be covering Jess’s consultations at our Edgbaston Centre & Angela will be increasing her workload to cover Jess’s administrative duties. Neil will continue to provide deliveries & set-ups.
We look forward to having Jess back in the team in January 2022 & will do our very best to maintain our usual high standards of customer care in the meantime!
This financial year it was Angela’s turn to select our chosen charities.
Her first choice was Our Place Support, a not for profit community enterprise scheme, which provides a mentoring programme in partnership with schools to support children’s mental health. She qualified as a Mentor herself during Lockdown 1 & has been actively involved ever since.
Her second was Twycross Zoo’s CV-19 Emergency Appeal, to help fund the animals upkeep during the extended lockdown periods.
And her third was VaccinAid, to help provide lifesaving CV-19 vaccines to countries who need it most. Having visited Cambodia & Sumatra, among many other countries on the emergency list & encountered the most wonderful people on her travels, she was in no doubt of the need to step up. She’s also been volunteering as a Vaccination Steward in Birmingham, to help on a more local level too.
Angela says ” I received a Thank You note during Volunteers Week with a great saying on it, something I know many people aspire to live up to:
‘Getting the most out of life isn’t about how much you keep for yourself but how much you pour into others’. David Stoddard.
I believe my chosen charities deliver on this principle & I’m very proud that our business has been able to support them in these difficult times.”
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Lockdown Procedures, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Monday 17 May 2021
As May 17th arrives & lockdown restrictions ease, we respectfully remind Clients that we continue to operate a CV-19 safe workplace.
Our youngest staff member is not yet vaccinated & therefore at risk, particularly to the new variant. To protect her & all unvaccinated Clients, we still require any visitor to our Consultation Centres to wear a face mask, use hand sanitiser & maintain social distancing. Only one Client can attend an appointment at any time, we deep clean between appointments & our Consultants will continue to sit behind a protective screen for the duration of the consultation.
As a business, we act as a team, so whilst older members are privileged to have received both doses of the vaccine; we feel strongly that it is our duty now to protect those in younger generations who have not yet had the good fortune to obtain the same level of protection.
Both our Edgbaston Village & Sutton Coldfield Consultation Centres are fully operational & Dr Harrison is now attending consultations at Client’s workplaces under strict CV-19 guidelines.
Please call or email us if you have any concerns about attending a Consultation: Tel: 0121 454 3900. Email: firstname.lastname@example.org
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Lockdown Procedures, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Tuesday 5 January 2021
We remain open with strict CV-19 procedures in place.
Consultations are available by Phone, Zoom, Teams or What’s App for clients needing to isolate.
Where clients have medical / disability needs or are experiencing work related back/neck pain, requiring face to face consultations, our Centres will be open strictly by appointment. Our Consultants will be home based but will travel to our Centres for Client Consultations; as trial of equipment is an integral & optimal part of our specification process. Impossible to fully replicate remotely, especially where clients have specific ergonomic support needs.
Parking is directly outside & clients must wear a mask, use the hand sanitiser & agree to a temperature check when entering the buildings.
Our Consultation suites are deep cleaned with anti-viral products before & after each consultation. Our Consultants wear a visor/mask & will be seated behind a perspex screen for the duration of the consultation. Social distance is maintained at both centres. At this time only one client can attend per appointment.
We are unable to offer our usual set up service within client’s homes. Equipment can be delivered (desk frames pre-assembled as required) to the doorstep & our Consultants will guide clients through the correct set up for their particular needs by phone. They will remain available for advice on adjustments over the phone throughout Lockdown 3 & once we’re out of it, a home/workplace visit can be arranged to optimise set up if so required.
Please don’t suffer with work-related back/neck pain during Lockdown 3.
We are supporting workers from many businesses & public sector organisations & always welcome individual clients.
Call 0121 454 3900 (include 0121 even if calling locally as the line is VOIP to both centres & no longer a landline) or email email@example.com to speak to one of our Consultants to see if we can help you.
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Tuesday 15 December 2020
We’re delighted to have opened a consultation centre in Sutton Coldfield, providing easier geographical access to clients on the north-eastern side of Birmingham. The new centre is fully equipped with a wide range of ergonomic office chairs, desks & accessories; all available to trial as part of our consultation service. Free parking right outside.
Already, we’re receiving great feedback on our Edgbaston Village Consultation Centre’s location. Close to Fiveways island, with free on-road parking right outside. Great bus & train connectivity throughout the city. A comfortable & private arena for one to one consultations, with our wide range of ergonomic equipment available to trial.
Our in-house Ergonomist, Jessica, is available on Monday, Tuesday & Thursday in Edgbaston Village. Dr Rob Harrison is available Monday to Thursday in either Sutton Coldfield or Edgbaston Village. He can also attend your place of work – details of fees on ‘About Us’ tab of website.
We welcome individual & business clients by appointment at both centres.
At this time we have a strict CV-19 policy in place to protect Clients & Consultants – see website or email/phone us for more information.
We are also offering telephone & video Consultations where requested.
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Monday 2 November 2020
We will continue to operate during the second lockdown, in accordance with our established CV-19 policies.
Consultations are strictly by appointment and on a 1:1 basis only.
Our Consultation Rooms are cleaned with anti-viral products before & after every consultation. We use hand-sanitisers & ask clients to wear a mask when walking in public areas, to & from the Consultation Rooms.
There is a protective screen fitted between Consultant & Client for the duration of the consultation & social distance will be maintained throughout.
We’re also providing Telephone or Video Consultations across platforms including Zoom, Teams & Whats App to suit individual client needs.
During lockdown, items can be delivered to the doorstep & a telephone/video set up arranged to coincide with the equipment arriving. A face to face set up can follow, once we are out of lockdown, if required.
We welcome Neil to our team, who is assisting us with deliveries whilst Dr Harrison is in recovery from a recent operation. Both Rob & Jessica will continue to offer 1:1, telephone & video consultations during this time.
Stay safe & stay well everyone.
With best wishes from the Total Back Care Team.
Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Wednesday 30 September 2020
Total Back Care is 25 years old this October & we’ve come a long way during that time! Celebrations are on hold but we’re still moving forwards.
Our main focus remains Workplace/Home Worker Ergonomics & the importance of one to one Consultations, with the opportunity to trial a range of appropriate equipment under expert guidance.
From 12th October 2020, we’re leaving The Studio & have set up TWO new Consultation Centres in its place – in Edgbaston Village & Sutton Coldfield!
Appointments are now being taken for both Centres & you can contact us on 0121 454 3900 or email: firstname.lastname@example.org to discuss your unique workplace or home worker ergonomics for back / neck care needs.
More information & photos will follow!