TEL: 0121 454 3900
The Studio, 214 Hagley Road, Edgbaston, B16 9PH.
Total Back Care

Opening Hours

Mon-Fri: 09.00-17.00.

Onsite parking.
Call for your appointment!

Lead Assessor:
Dr Rob Harrison PhD BSc (Hons) 1st Class.

TEL: 0121 454 3900

Total Back Care

CV-19 Update

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Monday 2 November 2020

We will continue to operate during the second lockdown, in accordance with our established CV-19 policies.

Consultations are strictly by appointment and on a 1:1 basis only.

Our Consultation Rooms are cleaned with anti-viral products before & after every consultation. We use hand-sanitisers & ask clients to wear a mask when walking in public areas, to & from the Consultation Rooms.

There is a protective screen fitted between Consultant & Client for the duration of the consultation & social distance will be maintained throughout.

We’re also providing Telephone or Video Consultations across platforms including Zoom, Teams & Whats App to suit individual client needs.

During lockdown, items can be delivered to the doorstep & a telephone/video set up arranged to coincide with the equipment arriving. A face to face set up can follow, once we are out of lockdown, if required.

We welcome Neil to our team, who is assisting us with deliveries whilst Dr Harrison is in recovery from a recent operation. Both Rob & Jessica will continue to offer 1:1, telephone & video consultations during this time.

Stay safe & stay well everyone.

With best wishes from the Total Back Care Team.

We’re moving!

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Wednesday 30 September 2020

Total Back Care is 25 years old this October & we’ve come a long way during that time! Celebrations are on hold but we’re still moving forwards.

Our main focus remains Workplace/Home Worker Ergonomics & the importance of one to one Consultations, with the opportunity to trial a range of appropriate equipment under expert guidance.

From 12th October 2020, we’re leaving The Studio & have set up TWO new Consultation Centres in its place – in Edgbaston Village & Sutton Coldfield!

Appointments are now being taken for both Centres & you can contact us on 0121 454 3900 or email: info@totalbackcare.co.uk to discuss your unique workplace or home worker ergonomics for back / neck care needs.

More information & photos will follow!


Coming Soon!

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Friday 3 July 2020

Sutton Coldfield Consultation Centre – Coming Soon!

Total Back Care is delighted to announce that our new Sutton Coldfield Consultation Centre will be available for bookings shortly! Initially, running alongside our Edgbaston Centre, this will expand our provision of top quality, bespoke, Consultations to ensure the right Ergonomic Equipment is purchased according to your unique needs.

With more employee’s seeking to continue Working From Home, it’s essential that Home Office’s are set up ergonomically & in line with DSE regulations. Already, we’re seeing Clients with back/neck pain caused by poor working conditions at home.

It really is a false economy to purchase equipment, without the opportunity to try out a range of options before you buy & discuss your unique physical & workplace needs with a leading expert in the field.

We’ve also developed some new flexible & cost effective Working From Home options to suit a wide range of needs. These include Ergonomic Office Chairs, Sit Stand Desks, Laptop Stands, Ergonomic Mice, Ergonomic Keyboards, Footrests & Portable Lumbar Supports.

Our CV-19 Policy (see previous Blog) applies to both Consultation Centres & every care is taken to ensure the safety of both the Client & our Consultants.

If you’re interested in finding out more, please email info@totalbackcare.co.uk, use the Website Contact page or give us a call on 0121 454 3900.

More to follow soon!!


Working from Home Kits

Posted by Jessica Roberts in Back Pain, Consultations, Ergonomics, Working from Home on Thursday 25 June 2020

Slimline and Lightweight USB Wireless Keyboard and Mouse Kit
Portable Lumbar Support
Low Angle, High Elevation Laptop Stand
DSE Ergonomic Chairs
2 Sizes with or without Head Rest.

As the effects of the CV-19 pandemic continue, working from home has become a neccessary option for many office workers. However, many home working set ups are not compliant with DSE regulations, paving the way to increased back/neck strain & other RSI complications.

In response to client demand, we have put together two size options of our most cost effective DSE compliant ergonomic office chair, which we are happy to endorse for WFH purposes. They include the key features we would look for when recommending a chair to alleviate & prevent back/neck strain. We have also put together essential DSE compliant laptop/desk top accessories, depending on individual need.

We continue to resist selling online, as our ethos & reputation are built on individual consultations & stellar customer care. In that light, we’ve used our Ergonomic expertise to put together, what we believe are, the best & most cost-effective options available for Home Working.

Please contact directly at info@totalbackcare.co.uk or 0121 454 3900 to discuss these options or any other tailor made packages you may require.

CV-19 The Studio Procedures

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Total Back Care, Working from Home on Monday 18 May 2020

We have introduced new procedures to keep everyone safe during our Ergonomic Consultation.

We operate by individual appointment only & you can park right outside The Studio’s front door. Our Consultant will be wearing a Face Mask & Gloves & stand 2 metres aside as you enter. You’ll find our Hand Sanitising Station immediately on your right, where you can also collect a Face Mask & Gloves. We supply Type 1 disposable Face Mask’s, which are suitable for 4 hours use; so we’re not taking medical grade PPE from the NHS & Care Sectors.

We’ve made our Showroom open plan, to allow a clear 2 metre gap at all times. You’ll be directed into the Consultation Room & asked to take the first seat on your left at the desk area. Our Consultant will sit at the far end of the desk behind a Perspex Screen, from where they will assist you in the trial of appropriate equipment, following discussion, for your condition & needs. The Consultation Room door will be left open to allow ventilation.

We’ve never worked by taking anatomical measurements, believing it is far more important to trial appropriate products under our expert guidance & have the option to choose which suits your needs best.

This also eliminates the need for close physical contact.

We’ve allowed extra time between appointments, for a deep clean of equipment trialled using medical grade anti-viral cleaning products.

Full guidance on our procedures will be sent out with the normal Consultation Booking Form.

Dr Harrison is also offering a Telephone Consultation, by appointment, to Clients who are in isolation, using his experience & extensive product range knowledge to recommend appropriate equipment.

To book an Ergonomic Consultation for your Workplace or Working from Home space, call 0121 454 3900 or email: info@totalbackcare.co.uk

We thank all our Clients for working with us, to keep everyone safe .

CV-19 Policy for Consultations

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomics, Family Business, Total Back Care on Tuesday 5 May 2020

We are fortunate to work in a self-contained building, which is large & open planned enough to allow for Social Distancing measures. We have bespoke Client parking and our own entrance/facilities, ensuring no contact with third parties is required.

The Studio offers a safe environment in which to conduct an Ergonomic Consultation & we have put a strict policy in place to protect both Client & Consultant.  If you would like an Ergonomic Consultation, please ensure you are happy to agree to the following policy before booking your appointment:

  • Consultant & Client are requested to check their temperature prior to the Consultation.  If there is any sign of body temperature being above normal, or a persistent cough, the Consultation will be postponed.
  • The Consultation will be strictly by appointment, with extra time allocated to ensure no cross over between Clients entering/leaving The Studio.
  • The Consultation Suite & equipment will be deep cleaned in between Clients.
  • On arrival & departure, Client & Consultant must use the Hand Sanitiser Station.
  • Both Client & Consultant will be asked to wear a face mask & disposable gloves throughout the Consultation, which we will supply.
  • Only one Client is allowed in the Consultation Suite with the Consultant on a one : one basis.
  • Our Consultant will observe Social Distancing throughout the Consultation.  We are adapting our Consultation Process to accommodate this.
  • With apologies, we will not be offering refreshments at this time.
  • Pillow assessments cannot currently be offered. 

We will not be able to offer a full set-up service at your workplace but equipment will be delivered with full instructions & our Consultant will be available to remotely assist you.  When it is safe, our Consultant can return to your place of work to conduct a full set-up service if required.

Appointments can be booked with Dr Rob Harrison from Monday 11th May 2020 & he will be the only staff member at The Studio.

It is hoped Mrs Jessica Roberts will be taking bookings from Monday 1st June 2020, she will be based separately on the upper floor of The Studio to maintain social distancing between staff. We have a strict staff policy in place, including bespoke work stations & practices, to protect our team.

We are doing everything we can to ensure everyone Stays Safe & believe it is safer to conduct Consultations at The Studio, rather than in your workplace at this time. This will be reviewed on an individual Client basis as Government Directive for Workplaces becomes clearer.

Consultations are suitable whilst Working From Home. Many Clients are facilitating the use of bespoke Ergonomic Equipment in employees homes, which can later be transferred back into the Workplace when safe to do so.

For further advice or to book a Consultation, please email info@totalbackcare.co.uk which Dr Harrison constantly monitors.

Studio is now Closed but we’ll be working from Home.

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomics, Family Business, Total Back Care on Monday 23 March 2020

In line with the Government Directive of 23.3.2020, we feel the responsible thing to do is to close The Studio for a 3 week period.

We will be working from Home & fully contactable during this period by email; info@totalbackcare.co.uk

Or via our Website ‘Contact’ Page.

As our Consultations are 1:1, in an isolated building, we will keep a close eye on Government Advice for our particular circumstances. But for now, for the safety of Clients & Consultants, we will not be conducting any new Consultations for the foreseeable future.

We Thank our wonderful Clients, who it’s always a pleasure to work with & send Best Wishes to you all at this time. Stay Safe.

Rob, Ange & Jess x

Open with Coronavirus Policy in place.

Posted by ANGELA HARRISON in Back Pain, Charity, Consultations, Ergonomics, Total Back Care on Tuesday 17 March 2020

As people move to Home Working, there will inevitably be an uplift in workers suffering muscular skeletal issues through poor ergonomic working profiles.

To help alleviate & prevent further injury, thereby taking pressure off the Health Services at this time, we are keeping The Studio open for 1:1 consultations but with strict new guidelines in place:

1. Our Consultants temperature will be taken at the start & in the middle of the day. If they or their families display any symptoms they will be sent home.

2. Consultations will be by appointment only, with a 30 minute gap between clients to allow for thorough cleaning of the Consultation Room after every consultation & to ensure no cross-over client contact.

3. Clients will need to confirm they have no known contact with the virus or symptoms of it before every Consultation. Anyone who is self-isolating should not attend for a Consultation until after their 14 day quarantine period.

4. No callers will be admitted to The Studio.
Access is strictly by prior appointment only at this time.

Where feasible, we will look to assess, supply & install at the clients home address (Midlands area) within a two week period, providing the home is clear of Coronavirus symptoms & not in self-isolation.

We are in a fluid situation but will do everything we can to assist clients comfort & support whilst working from home.

At this time it is best to email us: info@totalbackcare.co.uk which our team has constant access to.

Should we need to close The Studio for a period of time, we will post updates on this website.

Wishing you & your families safe passage through this health crisis.

Christmas Closure

Posted by Jessica Roberts in Consultations, Total Back Care on Monday 9 December 2019

The Total Back Care team will be closing the Studio on Thursday 19th December at 5pm with last appointment slot available at 4pm. We will reopen on Monday January 6th at 9am. During this time, we will still be accessing our emails and diary. We wish everyone a wonderful Christmas and Happy New Year!

Crisis at Christmas

Posted by Jessica Roberts in Charity, Total Back Care on Thursday 21 November 2019

With Christmas around the corner, not everyone has the luxury of a Christmas dinner or presents to unwrap. Crisis for Christmas is the UK National charity for homeless people that offers; food, warmth, companionship and vital services to homeless people over the Christmas period. In 2016 almost 4,600 homeless people visited Crisis at Christmas, which was run by about 10,500 volunteers.  

The Total Back Care team have raised £288.70 to ensure 10 people receive these services at the Crisis Christmas Centre. Visit www.crisis.org.uk/homeless to make a donation and help someone who’s homeless this Christmas.