TEL: 0121 454 3900
The Studio, 214 Hagley Road, Edgbaston, B16 9PH.
Total Back Care

Opening Hours

Mon-Fri: 09.00-17.00.

Onsite parking.
Call for your appointment!

Lead Assessor:
Dr Rob Harrison PhD BSc (Hons) 1st Class.

TEL: 0121 454 3900

Total Back Care

Instructions to 11b

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Thursday 21 October 2021

51/52 Calthorpe Road

Our Edgbaston Consultation Centre is on the first floor – you can see our Total Back Care sign in the third from the right window as you look at the building.

From Fiveways Island turn into the one-way system down Calthorpe Road, passing Costa Coffee on the Island & Apex House behind it, on your right-hand side.

Continue a short distance until you see Quality Solicitors Davidsons on the right-hand side. Our building is immediately next door, with a 51/52 number plate on the wall of the driveway entrance.

You can park for free for 2 hours in any of the marked bays along the right-hand side of Calthorpe Road or Greenfield Crescent. Fiveways train station is a five minute walk away & numerous buses stop opposite our building.

Enter the building through the right-hand side blue door & report to Reception, who will inform our Consultants of your arrival.

If arriving before Reception opens at 10am, call 0121 454 3900 & our Consultant will come down to meet you.

Consultations at both Centres remain strictly by appointment to maintain social distancing & ensure our top quality customer care on an individual basis.

Channel Swim for Spinal Injuries

Posted by ANGELA HARRISON in Charity on Thursday 16 September 2021

Our Director, Angela, is once again pounding up and down the pool participating in the Aspire Channel Swim with a mission to complete 22 miles of freestyle in 12 weeks (that’s 1416 lengths of a 25 metre pool).

Aspire is the association for spinal injury research, rehabilitation & reintergration.

Every 4 hours someone is paralysed through a spinal cord injury (military service, car/motorbike/sports accident). Aspire provides the essential equipment, advice & housing that spinal cord injury people need to live independently.

Inspired the incredible athletes from the Paralympics, Angela decided it was time to step up again & in so doing hopes to regain her own mojo after a difficult few years.

http://justgiving.com/fundraising/angela-harrison-2021-channel-swim-79235

All support is very gratefully received & helps Angela to keep swimming those lengths for Aspire!

Maternity Leave for Jess

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Total Back Care on Friday 2 July 2021

Jess, our lovely in-house Ergonomist has now started her maternity leave & we wish her & her family every happiness in anticipation of baby’s imminent arrival!

Dr Rob Harrison will be covering Jess’s consultations at our Edgbaston Centre & Angela will be increasing her workload to cover Jess’s administrative duties. Neil will continue to provide deliveries & set-ups.

We look forward to having Jess back in the team in January 2022 & will do our very best to maintain our usual high standards of customer care in the meantime!

Our 2021 Charities.

Posted by ANGELA HARRISON in Back Pain, Charity, Consultations, Ergonomics, Family Business, Neck Pain, Total Back Care on Monday 21 June 2021

This financial year it was Angela’s turn to select our chosen charities.

Her first choice was Our Place Support, a not for profit community enterprise scheme, which provides a mentoring programme in partnership with schools to support children’s mental health. She qualified as a Mentor herself during Lockdown 1 & has been actively involved ever since.

Her second was Twycross Zoo’s CV-19 Emergency Appeal, to help fund the animals upkeep during the extended lockdown periods.

And her third was VaccinAid, to help provide lifesaving CV-19 vaccines to countries who need it most. Having visited Cambodia & Sumatra, among many other countries on the emergency list & encountered the most wonderful people on her travels, she was in no doubt of the need to step up. She’s also been volunteering as a Vaccination Steward in Birmingham, to help on a more local level too.

Angela says ” I received a Thank You note during Volunteers Week with a great saying on it, something I know many people aspire to live up to:

‘Getting the most out of life isn’t about how much you keep for yourself but how much you pour into others’. David Stoddard.

I believe my chosen charities deliver on this principle & I’m very proud that our business has been able to support them in these difficult times.”

PPE – Team Matters

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Lockdown Procedures, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Monday 17 May 2021

Dr Rob Harrison with Mrs Jessica Roberts. Total Back Care Ergonomics Consultants.

As May 17th arrives & lockdown restrictions ease, we respectfully remind Clients that we continue to operate a CV-19 safe workplace.

Our youngest staff member is not yet vaccinated & therefore at risk, particularly to the new variant. To protect her & all unvaccinated Clients, we still require any visitor to our Consultation Centres to wear a face mask, use hand sanitiser & maintain social distancing. Only one Client can attend an appointment at any time, we deep clean between appointments & our Consultants will continue to sit behind a protective screen for the duration of the consultation.

As a business, we act as a team, so whilst older members are privileged to have received both doses of the vaccine; we feel strongly that it is our duty now to protect those in younger generations who have not yet had the good fortune to obtain the same level of protection.

Both our Edgbaston Village & Sutton Coldfield Consultation Centres are fully operational & Dr Harrison is now attending consultations at Client’s workplaces under strict CV-19 guidelines.

Please call or email us if you have any concerns about attending a Consultation: Tel: 0121 454 3900. Email: info@totalbackcare.co.uk

Lockdown 3

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Lockdown Procedures, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Tuesday 5 January 2021

We remain open with strict CV-19 procedures in place.

Consultations are available by Phone, Zoom, Teams or What’s App for clients needing to isolate.

Where clients have medical / disability needs or are experiencing work related back/neck pain, requiring face to face consultations, our Centres will be open strictly by appointment. Our Consultants will be home based but will travel to our Centres for Client Consultations; as trial of equipment is an integral & optimal part of our specification process. Impossible to fully replicate remotely, especially where clients have specific ergonomic support needs.

Parking is directly outside & clients must wear a mask, use the hand sanitiser & agree to a temperature check when entering the buildings.

Our Consultation suites are deep cleaned with anti-viral products before & after each consultation. Our Consultants wear a visor/mask & will be seated behind a perspex screen for the duration of the consultation. Social distance is maintained at both centres. At this time only one client can attend per appointment.

We are unable to offer our usual set up service within client’s homes. Equipment can be delivered (desk frames pre-assembled as required) to the doorstep & our Consultants will guide clients through the correct set up for their particular needs by phone. They will remain available for advice on adjustments over the phone throughout Lockdown 3 & once we’re out of it, a home/workplace visit can be arranged to optimise set up if so required.

Please don’t suffer with work-related back/neck pain during Lockdown 3.

We are supporting workers from many businesses & public sector organisations & always welcome individual clients.

Call 0121 454 3900 (include 0121 even if calling locally as the line is VOIP to both centres & no longer a landline) or email info@totalbackcare.co.uk to speak to one of our Consultants to see if we can help you.

New Centres Open!

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Tuesday 15 December 2020

Sutton Coldfield Centre

We’re delighted to have opened a consultation centre in Sutton Coldfield, providing easier geographical access to clients on the north-eastern side of Birmingham. The new centre is fully equipped with a wide range of ergonomic office chairs, desks & accessories; all available to trial as part of our consultation service. Free parking right outside.

Edgbaston Village Centre

Already, we’re receiving great feedback on our Edgbaston Village Consultation Centre’s location. Close to Fiveways island, with free on-road parking right outside. Great bus & train connectivity throughout the city. A comfortable & private arena for one to one consultations, with our wide range of ergonomic equipment available to trial.

Our in-house Ergonomist, Jessica, is available on Monday, Tuesday & Thursday in Edgbaston Village. Dr Rob Harrison is available Monday to Thursday in either Sutton Coldfield or Edgbaston Village. He can also attend your place of work – details of fees on ‘About Us’ tab of website.

We welcome individual & business clients by appointment at both centres.

At this time we have a strict CV-19 policy in place to protect Clients & Consultants – see website or email/phone us for more information.

We are also offering telephone & video Consultations where requested.

CV-19 Update

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Monday 2 November 2020

We will continue to operate during the second lockdown, in accordance with our established CV-19 policies.

Consultations are strictly by appointment and on a 1:1 basis only.

Our Consultation Rooms are cleaned with anti-viral products before & after every consultation. We use hand-sanitisers & ask clients to wear a mask when walking in public areas, to & from the Consultation Rooms.

There is a protective screen fitted between Consultant & Client for the duration of the consultation & social distance will be maintained throughout.

We’re also providing Telephone or Video Consultations across platforms including Zoom, Teams & Whats App to suit individual client needs.

During lockdown, items can be delivered to the doorstep & a telephone/video set up arranged to coincide with the equipment arriving. A face to face set up can follow, once we are out of lockdown, if required.

We welcome Neil to our team, who is assisting us with deliveries whilst Dr Harrison is in recovery from a recent operation. Both Rob & Jessica will continue to offer 1:1, telephone & video consultations during this time.

Stay safe & stay well everyone.

With best wishes from the Total Back Care Team.

We’re moving!

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Home Worker, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Wednesday 30 September 2020

Total Back Care is 25 years old this October & we’ve come a long way during that time! Celebrations are on hold but we’re still moving forwards.

Our main focus remains Workplace/Home Worker Ergonomics & the importance of one to one Consultations, with the opportunity to trial a range of appropriate equipment under expert guidance.

From 12th October 2020, we’re leaving The Studio & have set up TWO new Consultation Centres in its place – in Edgbaston Village & Sutton Coldfield!

Appointments are now being taken for both Centres & you can contact us on 0121 454 3900 or email: info@totalbackcare.co.uk to discuss your unique workplace or home worker ergonomics for back / neck care needs.

More information & photos will follow!


Coming Soon!

Posted by ANGELA HARRISON in Back Pain, Consultations, Ergonomic Office Chair, Ergonomics, Family Business, Neck Pain, Sit Stand Desk, Total Back Care, Working from Home on Friday 3 July 2020

Sutton Coldfield Consultation Centre – Coming Soon!

Total Back Care is delighted to announce that our new Sutton Coldfield Consultation Centre will be available for bookings shortly! Initially, running alongside our Edgbaston Centre, this will expand our provision of top quality, bespoke, Consultations to ensure the right Ergonomic Equipment is purchased according to your unique needs.

With more employee’s seeking to continue Working From Home, it’s essential that Home Office’s are set up ergonomically & in line with DSE regulations. Already, we’re seeing Clients with back/neck pain caused by poor working conditions at home.

It really is a false economy to purchase equipment, without the opportunity to try out a range of options before you buy & discuss your unique physical & workplace needs with a leading expert in the field.

We’ve also developed some new flexible & cost effective Working From Home options to suit a wide range of needs. These include Ergonomic Office Chairs, Sit Stand Desks, Laptop Stands, Ergonomic Mice, Ergonomic Keyboards, Footrests & Portable Lumbar Supports.

Our CV-19 Policy (see previous Blog) applies to both Consultation Centres & every care is taken to ensure the safety of both the Client & our Consultants.

If you’re interested in finding out more, please email info@totalbackcare.co.uk, use the Website Contact page or give us a call on 0121 454 3900.

More to follow soon!!